Terms & Conditions

We have outlined some procedures and policies that we hope may assist you.

By accessing the Featherstep website, you agree to be bound by the following terms.


To the maximum extent permitted by the law, we are not liable for any loss or damage (including consequential loss or loss of profits) that may be suffered as a direct or indirect result of accessing this site.


Information on this site is provided for general use only. Other than these conditions, we make no representation that it is complete, accurate or reliable. If you rely on the information on this site, you do so at your own risk.

We can change the information on this site, including these conditions, at any time without notice. It is your responsibility to check information regularly.

Intellectual Property

Except where necessary for viewing the information on our site, you must not reproduce, adapt, link within frames, distribute or transmit in any form by any process, information on this site without prior written consent from us.

Any questions regarding the use of any material on this site should be directed by email to featherstep@outlook.com. Please provide a sufficient description of the material that you want to use and it’s intended use.


Privacy is important

We recognise that the protection of your privacy & personal information is important to you. Personal information for our business purposes is to be minimal, private, correct, safe and largely in the control of the individual supplying it. Except where otherwise legally appropriate, we will treat your personal information as private.

Your say on your privacy

If you have a particular concern or query about your personal information held by us you should please contact us on featherstep@outlook.com and we will answer or redirect your query. .

Obtaining personal information

Due to the nature of our business it is necessary to obtain personal information from time to time. We will however, be careful not to be intrusive nor obtain or use information in any manner other than for what it was intended. We will only ask for and use personal information we reasonably need to conduct our business. If you have received any promotional material and do not wish to continue to receive it then upon letting us know we will cease sending it to you.

Safe keeping and need to know handling

As part of us keeping your personal information private we only allow access on a need to know basis.

Your access and control

In accordance with the privacy law we give you access to your personal information we hold and you can correct misinformation (except where it would be inappropriate or exempted by law e.g. – where it would require disclosing someone else’s personal information, but we will provide you with reasons).


We conduct our business with care and integrity and we hope to instil a confidence that you can trust. It is important for us that persons with whom we interact feel confident and it is our policy to do this.